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Terms

Terms & Conditions

Price: All prices quoted are GST included. Prices are subject to change without notice.

Mistakes: While all efforts are made to check pricing and other errors,inadvertent errors do occur from time to time and F1 Tech Pty. Ltd. reserves the right to decline orders arising from such errors.

Purchase: All the parts we sell are not carrying any compatibility problems of your existing system, hardware or software (Please make sure the parts suit for you).

Payment: All payments are strictly Credit on Delivery (COD). Purchases are made by cash, EFTPOS, credit card, cheque or direct deposit. All charges incurred as a result of dishonored cheques are the responsibility of the customers.

Pick up: Customers have their responsibility to check all products they ordered are completed and in good order before they pay and pick up.

Cancellations: Any attempt to cancel an order must be made as soon as possible.

  • Cancellations attempted after the dispatching will result in the customer having to pay the shipping and handling charges on the package and the cost of shipping the package back.
  • Cancellations may be communicated by telephone, email or fax.
  • Cancellations for assembled system orders will incur a 15% cancellation fee. This is to reflect the labour cost and the depreciation for the used parts.
  • Cancellation for specially ordered items would also attract a 15% cancellation fee. This is to cover the return to stock fee implied by our suppliers and shipping cost.

Return/Credit/Refund: Please contact us by email or phone to verify if a return/credit can be accepted. Read below for guidelines on this procedure.

  • No deposit can be refunded if customer cancel the order.
  • No freight cost can be refunded.
  • We reserve the right to credit, refund or exchange faulty products at our discretion.
  • Customers are responsible to find/obtain the correct components for their needs. If customer purchased a product and have a change of mind then we may be able to accept a return for refund/credit if the product is in original packaging/contents/condition and if it is returned with a copy of the invoice within 7 days. However, a 15% restocking fee or more will be placed on any returns of this sort.
  • We reserve the right to reject any returns after 7 days of the purchase.
  • If a product is faulty during its one year warranty (past the DOA period) then it is subject to either the standard or manufacturer warranty replacement/fix and no refunds/credits can be made.